Ticket purchase terms & conditions

  • The ticket entitles the bearer to enter the venue of the event advertised, on the date and at the time specified therein.
  • The event will take place in compliance with the sanitary measures that will be in force on the date of its holding and as they will have been announced by the competent authorities.
  • In case of change of the conditions of holding artistic events by the State (eg change of fullness limits, distance between seats etc.), the already purchased tickets may be replaced with other ones, in order to comply with the new instructions.
  • Ticket holders should be aware of the current sanitary framework for holding events. The Organizer is not responsible for any restrictions or exclusions in access imposed by law.
  • In case of presentation of an official document that may be required for attendance, a parallel identity check of the holder will be performed.
  • Spectators who do not have the required certificates -if any is required- will not be allowed to enter and no ticket cancellation or refund is provided.
  • The Organizer reserves the right to move audience members from their original seats to others, if this is deemed necessary for reasons of hygiene.
  • Audience members are forbidden from bringing bottles, weapons, sharp objects or anything else that could pose a risk to the safety of the audience, into the venue. The organizers reserve the right to perform checks at the entrance, for reasons of safety.
  • Visitors are not allowed to wear shoes which may potentially damage historically significant venues (pointed heels are expressly prohibited). ONLY FLAT SHOES ARE ALLOWED AT THE MONUMENT, AND NON-COMPLIANCE WILL RESULT IN A BAN ON ENTRY
  • Please arrive on time at the venue (it is recommended to be at the venue at least 60' before the start of the performance)
  • Latecomers are not allowed to enter shows after the announced start time. Late visitors who are denied entry are not entitled to compensation or refunds.
  • Photography, audio and video recording are forbidden.
  • Smoking is forbidden in all areas, as is the consumption of snacks and refreshments during the show.
  • Concession ticket holders will be required to prove their status by providing identification and relevant documents (i.e. student card, unemployment card, utility bill, etc) upon their arrival at the venue.
  • Children over 6 years old are allowed to attend, unless otherwise specified by the event organizers=.
  • If the event is cancelled due to weather conditions or force majeure, the Organizer will make an announcement regarding its potential rescheduling with the same tickets. If the event is permanently cancelled, there will be an announcement on claiming refunds, at the Organizer's responsibility.
  • There is no refund in case of interruption due to adverse weather conditions after 30 minutes of the performance.
  • Responsible for the event, its content, and any request on refunds in the event of cancellation is the Organizer; ticket sales points bear no responsibility.
  • Ticketing service fees are not refunded on any case, even on an event cancellation
  • Tickets purchased in any way (ticket desks ? telephone ? internet) cannot be returned or changed.
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